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Questions and Answers
Are CLUSE watches waterproof?
Do you have an active discount code?
I’m a blogger and I would like to collaborate with CLUSE
The watch or strap I want to order is out of stock. When will you restock?
Where can I buy the accessory in the picture you posted on social media?
Are all CLUSE straps interchangeable?
Can I combine CLUSE straps with watches from other brands?
Can I combine straps and watches from the Minuit collection with straps and watches from the La Bohème, La Roche, or Pavane collection? And vice versa?
How can I adjust the strap length for the Mesh (metal) straps?
How can I change straps?
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Do you ship to every country?
Can I adjust my order after I have placed it?
I placed an order, but I have not received a confirmation e-mail
I’m trying to place an order, but I can’t seem to do so
The order confirmation shows a wrong address lay-out, what can I do?
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Can I exchange the watch or bracelet which I ordered?
I changed my mind about the purchase and would like to return it
My watch or part of the watch is damaged, what do I do?
Your return policy states that I have to return the product in its original packaging, but I no longer have the original packaging. Can I still return it?