Return

Can I exchange the watch or bracelet which I ordered?
It is not possible to exchange a product due to the changing stock levels. What you can do is return the entire product you ordered and order the product ...
Mon, 25 Apr, 2016 at 2:31 PM
I changed my mind about the purchase and would like to return it
We are sorry to hear that the product did not meet your expectations. You can return the watch to the following address:   Docdata / CLUSE Ene...
Mon, 25 Apr, 2016 at 4:28 PM
My watch or part of the watch is damaged, what do I do?
Please contact our customer care team and provide them with the following information:   - a description and/or picture of the defect; - reference number...
Wed, 5 Apr, 2017 at 10:49 AM
Your return policy states that I have to return the product in its original packaging, but I no longer have the original packaging. Can I still return it?
To protect the watch during shipment, we kindly ask you to send the watch back in the leather or linnen pouch the watch or strap came in. The watch can th...
Tue, 9 Feb, 2016 at 9:23 PM